PiudCb™ · Order Journey
Shipping Policy
Processing, delivery estimates and what to do if a shipment needs attention.
Order Processing
Orders are normally processed within 2–4 business days after payment is confirmed. During holidays, promotional periods, unusually high volume or peak periods, processing may take up to 5 business days. Processing time is separate from transit time.
Estimated U.S. Delivery
Standard shipping to supported U.S. destinations generally takes 10–15 business days after dispatch. Estimates are not guaranteed dates and may vary with destination, carrier operations, customs where applicable, weather, seasonal volume or other transportation circumstances.
Shipping Charges
Available methods and applicable shipping charges are calculated and displayed during checkout before payment.
Fulfillment & Origin
Depending on inventory availability, product location and destination, orders may be fulfilled by our facilities or designated fulfillment partners. The shipment origin may differ from our business address.
Tracking
Available tracking details are normally sent by email or through the applicable tracking method after dispatch. Please allow 1–3 days for carrier activity to appear.
Delays & Missing Packages
If tracking has not updated for an extended period or a shipment appears delayed or lost, contact service@piudcb.com with the order number. If tracking says delivered but the parcel cannot be found, check the mailbox or delivery area, reception desk, household members, neighbors and carrier notices, then contact support.
Address Changes & Multiple Shipments
Provide complete shipping information at checkout and contact support promptly if you find an error; changes cannot be guaranteed after fulfillment or shipping begins. An order may be split into multiple shipments because of inventory or product location, with separate tracking details when available.