PiudCb™ · Purchase Terms
Terms and Conditions
These terms apply to purchases through piudcb.com and describe the main order and after-purchase conditions.
1. Orders
By submitting an order, you confirm that checkout information is accurate and that you are authorized to use the selected payment method. Orders may be reviewed before fulfillment. We may decline or cancel an order when reasonably necessary due to suspected fraud, failed payment, incorrect pricing, unavailable inventory, technical error, legal restrictions or another legitimate operating reason.
2. Product Information
We aim to describe pet products accurately. Minor differences in appearance may result from screen settings, lighting, manufacturing variation or other reasonable factors.
3. Prices & Payment
Product prices, available shipping charges, discounts, applicable taxes and the final total are displayed at checkout before submission. Available payment methods are shown there, and orders are subject to successful authorization and relevant security checks.
4. Processing & Shipping
Orders are normally processed within 2–4 business days after payment confirmation; peak periods may take up to 5 business days. Standard shipping to supported U.S. destinations generally takes 10–15 business days after dispatch. Shipping charges appear at checkout. Orders may be fulfilled by our facilities or designated fulfillment partners.
5. Returns & Refunds
Eligible products may generally be returned within 30 calendar days after confirmed delivery under the Return & Refund Policy. After an approved return is received and inspected, an eligible refund is sent to the original payment method and generally processed within 5–10 business days.
6. Cancellation
Contact support promptly to request cancellation before fulfillment begins. Cancellation cannot be guaranteed after fulfillment or shipping has started. No cancellation fee applies when an order is successfully canceled before fulfillment.
7. Product or Fulfillment Issues
If an item arrives damaged, defective, incorrect, incomplete or materially different from its description, contact us with order information and photos or video where relevant. We will review the circumstances and provide a reasonable replacement, refund or return solution.
8. Promotions & Errors
Promotional offers may have eligibility requirements, expiration dates, product restrictions or other conditions presented with the offer. We may correct genuine pricing, description, inventory or technical errors. If an error materially affects a submitted order, we will explain the issue and available resolution.
9. Consumer Rights
Nothing in these terms is intended to exclude or limit mandatory consumer rights that applicable law does not allow us to exclude or limit.